Branding Service in Healthcare and Coaching Providers to Best Communications
Why it’s necessary to create a culture of service for every touch point within the system – including and especially with providers.Learn More
Strategic. Innovative. Synergistic.
Corrigan Consulting will help you drive growth, strengthen competitive performance and improve business outcomes.Learn More
CRM Workshop March 21-22, 2018 Portland, OR
Are your CRM investments living up to expectations? If not, this workshop is for you.Learn More
Uncover your competitive strategy, develop a deliberate plan to grow your market share, and create a compelling brand promise which includes a plan for execution.Learn More
Dive into strategy, explore brand leadership, examine marketing management and discover the forces shaping the future of healthcare marketing and strategy.Learn More
Let us lead you through education, training and workshops to evolve your team into peak performance in today’s technology-driven healthcare marketing environment.Learn More
Latest from our Blog
Purposeful Rounding: Pitfalls and Promises
The dreaded call light. Patients have a need, press the call button, and expect an immediate response. Understandably, nurses and care staff feel the pressure to oblige. After all, patient satisfaction scores are tied to reimbursements, and customers will share their dissatisfaction very publicly on social media and consumer rating sites. Unfortunately, the call light… Read More
Winning on Customer Experience.
Customer experience is now a C-suite priority for healthcare organizations as greater competition, demands for information transparency, and growing consumer power are forcing providers to seek new sources of competitive differentiation. Yet many struggle to define, design and deliver valued customer experiences (beyond HCAHPS) that drive brand differentiation and customer loyalty. Join me at the… Read More
Are healthcare consumers patients or customers?
In my tenure as a marketer, providers have debated whether healthcare consumers are patients or customers. Many doctors, board members and even executives will flinch at the term “customer” – especially those that perceive healthcare as more altruistic compared to commercial business – and never refer to patients as such. Here’s the reality. Healthcare consumers… Read More
Are Your CRM Investments Living Up to Expectations?Learn More