When was the last time you did a wellness check on your Facebook page? Performing an annual in-depth review of your page insights, content focus, and strengths and weaknesses will shine a powerful light on what is and isn’t working. However, performing the following three activities on a weekly basis will maximize the value of… Read More

Last week, USA Today released a sobering investigative report, “Hospitals know how to protect mothers. They just aren’t doing it.” Each year, more than 50,000 American women are severely injured giving birth and about 700 mothers die. The best estimates say that half of these deaths could be prevented and half the injuries reduced or eliminated with better care. And… Read More

Service as an indicator of quality for reimbursement, and in an era of increased consumerism, will be a key part of any health system’s brand identity and affiliation. In terms of patient experience, it’s necessary to create a culture of service for every touch point within the system – including and especially with providers. Read our… Read More