Service as an indicator of quality for reimbursement, and in an era of increased consumerism, will be a key part of any health system’s brand identity and affiliation. In terms of patient experience, it’s necessary to create a culture of service for every touch point within the system – including and especially with providers. Read our white paper on the strategies employed at EvergreenHealth to make every patient feel like the only patient – specifically as it relates to provider communication.
