The New (and Different) Expectations of Millennials and Gen Z

If you participated in our recent webinar, you know we focused on five trends to watch for in digital healthcare marketing. The topics we touched on are especially important when it comes to Millennials (born 1981-1996) and Generation Z (born 1997 to present). As Antonella Bonanni, CMO at Cognizant, points out in her recently published article, “Why Disdain for Healthcare is Good for the Industry,” the expectations of Millinneals and Gen Z are different from generations before – and with Millennials set to become the largest generation in the U.S. sometime this year, their expectations matter.

“The digital technologies most patients—from Baby Boomers to Generation Z—want are available and ready for implementation. It’s just a matter of adopting the new digital communication, information and engagement methods,” Bonanni said.

We recently posted our Considerations for Selecting a Digital Patient Engagement Platform to our blog. After reading Bonnani’s article, be sure to check it out. And watch for us to post our webinar in its entirety soon!